Case Studies

National Library Board and National Archives in Singapore

"To realize their national patrimony functions, libraries and archives collect and provide access to digital resources of significant national, cultural and heritage values. Their collections are painstakingly curated, described and made accessible. The National Library Board of Singapore (NLB) adopted a holistic digital strategy that involves the digitization of uniquely Singapore content, findability enhancement via search engine optimization, and multi-screen delivery.
The next leap is to link the digitized content into a network to enable contextual discovery.
NLB has successfully created high-quality associations amongst its digital resources. Text analytics technologies were used to automatically sieve through millions of items, and cluster related resources together. The result is a massively inter-connected network of knowledge. The users are now able to view and explore related resources within and across collections and media formats. Information is no longer viewed in isolation, but seen as a part of the larger context. The information seekers can spend less time gathering the pieces, and focus on digesting and analysing the dossier of relevant information to derive new insights."
(Siang Hock Kia, Yi Chin Liau and Ian Ong "Inter-connected Network of Knowledge.The NLB journey" in Knowledge Management in Libraries and Organizations edited by Leda Bultrini, Sally McCallum, Wilda Newman and Julien Sempéré, 87-102. Berlin/Boston, De Gruyter Saur, 2015.)
More information on the NLB and National Archives in Singapore: (FAQ especially interesting)

To suggest additional case studies for this list, contact Emily Thornton. Please include a link to the publication, a brief annotation, and instructions about which page/category it should appear under.